Privacy Policy
Luxarabia ("we", "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the rights you have over your data.
1. Information we collect
When you submit our valuation form, we collect your full name, email address, phone number, and details about your property (location, type, number of bedrooms, and any message you provide). We also collect technical data such as the page URL, referrer, and marketing parameters (UTM, gclid) used to measure our campaigns.
2. How we use your information
Your information is used solely to contact you regarding your request, provide a free property valuation, and offer our real estate selling services. With your consent, we may also send you relevant market updates. Your data is stored in our secure CRM system.
3. Legal basis and consent
We process your data based on the consent you give when submitting the form and ticking the consent checkbox. You may withdraw your consent at any time by contacting us.
4. Sharing of data
We do not sell your personal data. Your information is only shared with Luxarabia advisors and, where strictly necessary, with trusted service providers (such as our CRM platform) who process it on our behalf under confidentiality obligations.
5. Data retention
We keep your data only for as long as needed to handle your enquiry and any resulting business relationship, after which it is securely deleted or anonymised.
6. Your rights
You may request access to, correction of, or deletion of your personal data at any time. To exercise these rights or ask any question about this policy, contact us using the details in the footer of this website.